Frequently Asked Questions
Everything you need to know about our smart nursery and apparel collections.
What is the standard shipping time for Nanit products?
Orders are typically processed within 1-2 business days. Standard shipping within the continental United States usually takes 3-5 business days to arrive.
What is your return policy for smart monitors and clothing?
We offer a 45-day return policy for all products purchased directly from our site. Items must be in their original packaging and in like-new condition to qualify for a full refund.
Are the fabrics used in your Breathing Wear safe for sensitive skin?
Yes, all our Breathing Wear and apparel items are made from 100% cotton and are free from sensors or electronics, making them soft, breathable, and safe for baby's sensitive skin.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and the United Kingdom. We are working on expanding our logistics to reach more parents worldwide soon.
How do I determine the right size for my baby's Breathing Wear?
We provide a detailed size guide on each product page. Sizes range from small (0-3 months) to large (12-24 months) based on your baby's weight and length.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Affirm for monthly financing.